If you don’t live near any of these shops, chances are you’re still near a quality, trustworthy repair shop.
The most important thing to remember when choosing a great repair shop is that you should feel comfortable and confident when you make your decision about what repairs and maintenance to have performed.
Keep in mind that a great shop will gladly answer any questions or concerns that you have and will take the time to explain what any service does, what it means to you in the long run, and how much money you’ll save by performing it. If you don’t feel confident, take your car somewhere else!
When you’re on the lookout for a new repair shop, here are some credentials to look for:
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ASE Certified TechniciansAn ASE Certified technician has been tested and certified by the National Institute for Automotive Service Excellence (and re-tested every 5 years). A shop that employs ASE Certified techs is committed to providing you with the highest quality repairs.
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BBB Member
Being a BBB Member Repair Shop is important because it shows that a shop is willing to listen to and address customer concerns. If a shop is a BBB Member, their reliability report is always available from BBB’s website so that you can see their history of complaints and how they were addressed.
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NAPA AutoCare Center
A shop with this certification meets NAPA’s standards for “community reputation, integrity, qualifications, and expertise.” This certifications also means that the shop offers the NAPA AutoCare Peace of Mind Warranty, which covers qualifying repairs for 12 months/12,000 miles.
